Paying

How do I pay an online order?
Payment by iDeal You can use iDeal. More information about iDeal can be found at www.ideal.nl. Payment by credit card You can pay with Visa, Mastercar...
Wed, 14 Feb, 2024 at 10:07 AM
How do I pay an order via phone?
Payment by iDeal You can use iDeal. You will then receive a payment link by email. More information about iDeal can be found at www.ideal.nl. Bank tran...
Fri, 22 Mar, 2024 at 10:47 AM
Paying with a Ticketpoint Gift Card?
1. Go to the event for which you want to order ticket(s). 2. Make a choice in rank (does not apply to every event) and the number of tickets you want to...
Fri, 22 Mar, 2024 at 11:13 AM
Error during payment?
If you receive an error message at the time of payment, this may have various causes. 1. A connection cannot be made with the payment platform / bank (due ...
Fri, 22 Mar, 2024 at 10:52 AM
The payment failed, do I now have tickets?
A reservation is only final when the payment has been successful. When the payment is successful, you will receive a confirmation email of your reservation...
Wed, 14 Feb, 2024 at 10:10 AM
Invoice of my order?
An invoice is not mentioned as standard during the order or in the order confirmation.  If you need an invoice please feel free to contact our online custo...
Fri, 22 Mar, 2024 at 10:58 AM
How long do I have to pay my order?
If you place an order online, you have 15 minutes to make the payment. After that the reservation will be cancelled. If you placed an order by telephone...
Fri, 22 Mar, 2024 at 11:01 AM