Receiving Tickets

I did not receive my E-tickets?
Once your payment has been received, your tickets will be sent to you. If you selected e-tickets, you will receive them by email immediately after payment. ...
Thu, 5 Nov, 2026 at 1:22 PM
I have not received my tickets by mail?
When payment for the tickets has been received, the tickets will be sent to you. Have you opted for tickets by mail? You will receive this within 10 workin...
Tue, 26 Mar, 2024 at 12:12 PM
I did not receive my VIP tickets?
We will send VIP tickets to you by post no later than one week before the event. If you have not received the VIP tickets one week before the event, please ...
Tue, 26 Mar, 2024 at 12:23 PM
I lost my tickets?
We're sorry to hear that you've lost your tickets. Please contact our online customer service.
Thu, 5 Nov, 2026 at 1:26 PM
Tickets stolen/email hacked?
We're sorry to hear that your tickets have been stolen or that your email account has been hacked. Ticketpoint can invalidate your tickets and arrange ...
Thu, 5 Nov, 2026 at 1:47 PM
Damaged tickets?
We're sorry to hear that your tickets have been damaged. However, this doesn't necessarily have to be a problem. As long as the barcode on your ...
Thu, 5 Nov, 2026 at 1:48 PM