If you chose "Mobile Ticket in App" when ordering your tickets. Your tickets will then be placed in the Ticketmatic app immediately after receipt of payment. Make sure you log in with the email address on which the tickets were ordered.

Download the Ticketmatic app for IOS here 

Download the Ticketmatic app for Android here 

For more information about the Ticketmatic app press here.

Have you successfully completed the payment and have not yet received the order confirmation and tickets in the app after 24 hours? Then you can contact Ticketpoint via our online customer service.