Have you opted for tickets by post? the tickets will then be sent to the address you specified after payment has been received. This happens on the designated days, so not always on the same day as your payment.

After this, you can usually expect the tickets in your mail within 10 days.

Please note: Due to delays at the postal companies, the shipping of the tickets may take longer than 10 days.

Have you successfully completed the payment and have not received the tickets by post after approximately 14 days? Then you can contact Ticketpoint via our online customer service.